Safety Tips for Buyers & Sellers | brorex

Safe Shopping Tips

At brorex.com, we use many security measures and continuously add new ones. Below are important tips we’ve prepared to help and protect you during your purchases. Please read them before proceeding with your shopping.

I am a buyer

Safety Tips for Buying and Renting Real Estate

  • Never send money to people you do not know.
  • Do not make money transfers requested via ID or phone numbers.
  • Do not pay deposits or similar fees for properties you haven’t seen in person.
  • If you make a prepayment after seeing the property, ensure you receive a bank receipt or a signed document for your payment.
  • brorex.com is not legally responsible if the product/property is not delivered after any prepayment or deposit.

Safety Tips for Buying and Renting Vehicles

Dear visitor, trust and good faith between our listing users and searchers is essential on our platform.

However, to avoid negative situations when buying or renting a vehicle, please pay attention to the following tips:

  • Never send money before meeting the seller in person. Do not accept requests to send deposits without seeing the vehicle.
  • Do not pay a deposit or make any payment before seeing the vehicle in person.
  • Do not transfer money using someone's ID or phone number if you don’t know the person.
  • Ensure payment and delivery (vehicle ownership transfer) happen simultaneously.
  • Verify that the engine and chassis numbers on the vehicle match those in the registration document. Check service records.
  • Never share your personal or account information (ID number, credit card info, etc.) with anyone.
  • brorex.com is not legally responsible if the vehicle is not delivered after any prepayment or deposit.
  • If you experience a negative situation, report it to the nearest police station.

Safety Tips for Your Shopping

  • Do not transfer money using ID numbers or phone numbers to people you do not know.
  • Never send money to unknown individuals.
  • To ensure the product you purchased is delivered and your payment is secure, make sure to use the "ISYOLPay" system.
  • Payments in the "ISYOLPay" system are made by card only, not via wire transfer/EFT. Your card payment is held in an account managed by our payment partner. The seller ships the product. After receiving the product, you have 2 days (for individual sellers) or 14 days (for store owners) to inspect and confirm. Once approved, the payment is released to the seller.
  • If there is an issue, you can return the product via free shipping and get a full refund. Also, if the seller doesn’t ship within the given time, your payment remains secured with the payment partner and will be fully refunded at the end of the process.
  • Ask sellers who are not using the "ISYOLPay" system to switch to it. If someone insists on proceeding outside the system, do not make any payment before receiving and inspecting the product. The only fully secure option on brorex.com is the "ISYOLPay" system.
  • brorex.com holds no legal responsibility if the product is not delivered after a prepayment or deposit.

I am a seller

Safety Tips for Real Estate Sellers

  • When communicating with someone interested in buying your listed property, be cautious if the buyer claims they are willing to buy at your listed price but makes excuses (such as illness, a funeral, or being busy) and requests a power of attorney to be issued in their name. Do not issue any power of attorney without receiving full payment upfront.

Safety Tips for Vehicle Sellers

Dear account holder, the purpose of www.brorex.com is to provide a website where everyone can post and search for listings.

Good faith and trust are essential between users posting and searching for listings on our site. However, to avoid any negative situations, we recommend you continue using our platform after reading the "precautions when selling a vehicle" section we have prepared.

  • Never give power of attorney to people you do not know.
  • Complete the sale or power of attorney transaction only after you receive full payment for the vehicle.
  • Do not share your personal data or account information (ID number, credit card details, etc.) with anyone.
  • www.brorex.com holds no legal responsibility for any damages you may incur from sales made without any payment.
  • If you encounter any negative situation, you may go to the nearest law enforcement unit to file a complaint against the relevant individuals.

Safety Tips for Product Sellers

  • To ensure the safety of your product and payment, choose the ISYOLPay system. With ISYOLPay, your transactions carry no risk. Payments related to your product are made to the account of brorex.com’s partner payment provider, and you are notified when the payment is received.
  • If you are an individual seller, the product is approved within 2 days after the buyer receives it. Once approved, your full payment will be transferred to your account without any deductions.
  • If you are a store owner, your payment will be transferred 14 days after the buyer receives the product, minus the ISYOLPay commission fee.
  • In purchases made via ISYOLPay, if the buyer wants to return the product, they are obliged to send it back to you, ensuring that the returned product will reach you.
  • In payments made via ISYOLPay, buyers use credit cards, meaning they are known and trusted users.
  • brorex.com is not legally responsible if you give power of attorney or deliver goods/products and do not receive payment.

Contact Us Now

Report any suspicious listings or users to the brorex.com customer service team.

Do not share your personal data and account information with anyone. (ID number, credit card details, brorex.com password, etc.)

Thank you for paying attention to our Safe Shopping Tips and for trusting us. By following these tips, remember that your online shopping experience will be safe, smooth, and fast.